Carson Collier
User Experience Writer
Streamlining member experiences for web and mobile platforms through writing.
Navy Federal Digital Investor
In 2019 Navy Federal Financial Group (NFFG) wanted to launch a new investing platform for members. The platform would have two vertices, self-directed investing and automated investing.
This project took over 2 years to complete and involved multiple stakeholders, compliance and third parties. The goal was to provide our members with an intuitive and trusting platform to buy, sell and track their investments.
Mentorship Project
Within the UX Design Team at Navy Federal Credit Union (NFCU) there are opportunities to participate in mentorship programs with peers in other roles. This is a way for us to expand our skill set in a fun and useful way. I did comprehensive research and created visual mocks for a resource website for new team members.
Navy Federal Savings Redesign
As a part of the redesign of the entire Navy Federal Credit Union marketing Site (NFCU), my team and I provided a complete overhaul of the Savings section.